Please note that returns and exchanges will not be entertained for items purchased. However, if an item is defective at time of delivery and has not been mentioned in the description or has not been pre-informed to the customer, in that case deephandicraft.com will be liable to exchange the item/s. However payment returns will not be done. Images shown in the website are just the approximate measures and not the exact product, but the details and specifications more closely represent the products.
Guaranteed Delivery
We guarantee to deliver the exact product you selected, without defects. In case you have received a different product, or if the product was damaged in transit, please contact us within the stipulated time period and we will ensure that we replace it for you.
Please note that delivery times vary according to products. Although we deliver goods within the committed time period, there could be occasional delays. We will contact you in case deliveries are expected to get delayed.
Secure Payments
We are committed to ensuring that no payment misuse happens, so we work with banks and secured payment gateways to ensure that your information is protected. Payments are protected by the policies of the PayPal, and the chances of fraud in these channels are actually very low. None of the information related to payment is stored in our database.